Terms of Service

Terms of Service

Effective Date: 2025.08.05

Welcome to Turning Light. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website at www.turninglight.com, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Overview

Turning Light provides jewelry and accessories designed to inspire confidence and elegance. All users of this site, including browsers, vendors, customers, and contributors, are subject to these Terms.

2. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
We strive to display product colors and images as accurately as possible, but we cannot guarantee your screen’s accuracy.

3. Pricing and Orders

All prices are listed in USD and are subject to change without notice.
We reserve the right to refuse or cancel any order at our sole discretion, including for errors in pricing, availability, or suspected fraud.

4. Shipping and Delivery

We ship orders from within the United States. Shipping times vary based on location and chosen shipping method.
Estimated delivery times are provided as a guideline and are not guaranteed.

For full details, please visit our Shipping Policy.

5. Returns and Exchanges

We want you to love your jewelry. If you're not satisfied with your purchase, you may return eligible items within 14 days of delivery.
To qualify:

  • Items must be unworn, undamaged, and in original packaging

  • Customized or engraved items are not eligible for return

  • Return shipping is the responsibility of the customer

We do not offer free return shipping at this time.

View our full Return Policy for complete instructions.

6. Lifetime Warranty

We stand behind the craftsmanship of our jewelry. All Turning Light products come with a lifetime warranty covering manufacturing defects.

This warranty does not cover:

  • Normal wear and tear

  • Accidental damage

  • Lost or stolen items

  • Improper care or storage

To make a warranty claim, please contact us with photos and your order information.

7. Intellectual Property

All content on this site—including images, logos, product designs, and written text—is the property of Turning Light and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

8. Prohibited Use

You may not use this website:

  • For unlawful purposes

  • To infringe on our or others' intellectual property

  • To transmit malicious code or spam

  • To interfere with the site’s security or performance

9. Limitation of Liability

Turning Light shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products, to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold Turning Light, its employees, and affiliates harmless from any claim arising from your violation of these Terms.

11. Modifications

We reserve the right to update or change these Terms at any time. Updates will be posted on this page. Continued use of the site following changes indicates your acceptance.

12. Contact Us

For questions regarding these Terms, please contact us at:
📧 support@turninglight.com
📍 [Your Business Address Here, optional]