At Trunning Light, customer satisfaction is our top priority β always has been, always will be. We are committed to making your shopping experience enjoyable, worry-free, and fulfilling.
π Return Window
You may request a return within 14 days of receiving your package.
π¦ Holiday Exception: During major gifting seasons, we offer extended return windows.
π Return Requirements
To be eligible for a refund or exchange, items must:
Be in perfect, unworn condition
Be returned in their original packaging
β οΈ Jewelry received damaged due to improper packaging may be subject to a repair fee.
πΊπΈ US Returns
A prepaid return label will be emailed once your request is approved.
Shipping fees will be deducted from your refund amount.
We offer one free exchange per order.
If you submit multiple return requests for the same order, you will be responsible for any additional shipping costs.